Privacy Policy for Alix Stokes Osteopathy
At Alix Stokes Osteopathy, accessible from https://www.alixstokes-osteopathy.com, we prioritize the privacy of our visitors. This Privacy Policy outlines the types of personal information collected and recorded by our website and how we use it. By using our website, you consent to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you book an appointment or contact us via forms on our website, we may collect personal details such as:
Name
Email address
Phone number
Medical or health-related information, where relevant for consultations.
b. Non-Personal Information
We may automatically collect certain data when you visit the website, such as:
IP address
Browser type
Pages visited and time spent on our site
Device type and operating system.
2. How We Use Your Information
The information we collect is used for the following purposes:
To schedule and manage appointments
To communicate with you regarding your inquiries
To provide tailored osteopathic services
To improve our website’s functionality and user experience
To comply with legal obligations and protect our rights.
We do not sell or share your personal information with third parties for marketing purposes.
3. Data Storage and Security
We are committed to protecting your data. Personal information is stored securely, and we use appropriate technical and organizational measures to safeguard it from unauthorized access, alteration, or disclosure. Examples include:
Secure servers
Data encryption
Restricted access to personal information.
However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
4. Sharing Your Information
We may share your personal information in limited circumstances:
Service Providers: Trusted third-party providers who assist in running our business (e.g., booking software) and are bound to protect your information.
Legal Compliance: If required by law or to protect our legal rights.
We will never sell or rent your personal information.
5. Your Rights
You have the following rights regarding your personal data:
Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Erasure: Request the deletion of your data where applicable.
Data Portability: Request transfer of your data to another service provider.
Withdraw Consent: At any time, withdraw consent for data processing where consent is the legal basis.
To exercise these rights, contact us at mail@alixstokes-osteopathy.com.
6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:
Understand how you use our site
Improve website performance
Provide personalized content.
You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality.
7. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.
8. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website after changes implies acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Alix Stokes Osteopathy
Email: mail@alixstokes-osteopathy.com
Phone: +44 7541396881
Address: Bude-Stratton Community Project, Neetside, Bude, Cornwall, EX23 8LB
Effective Date: 1. January 2025